At Health Hub, we aim to provide exceptional service and a valuable resource for finding healthcare professionals. As we do not handle direct transactions or bookings for medical services, our refund policy primarily pertains to any fees or charges associated with premium features or advertising on our platform. Please read this policy carefully to understand your rights and obligations regarding refunds.

**1. Subscription and Advertising Fees:

• No Refunds: All subscription and advertising fees paid to Health Hub are non-refundable. Once a payment is made, it cannot be refunded, regardless of whether the services were fully utilized.
• Service Cancellation: If you choose to cancel your subscription or advertising service before the end of the billing cycle, you will not receive a refund for the remaining period.

**2. Incorrect Charges:

• Reporting Errors: If you believe you were charged incorrectly, please contact us within 30 days of the charge. Provide details of the charge and any relevant information to support your claim.
• Review and Resolution: We will review your claim and, if an error is found, we will correct the charge. This may include issuing a partial or full refund, depending on the nature of the error.

**3. Service Interruption:

• Downtime: In the event of a significant service interruption or downtime that impacts your use of our premium features or advertising services, please contact us. We will review the situation and may offer a credit or extension of services as appropriate.
• Eligibility: Refunds or credits for service interruptions are at the sole discretion of Health Hub and will be evaluated on a case-by-case basis.

**4. Refund Request Process:

• Contact Us: To request a refund, please contact our customer support team with your account details and a description of the issue.
• Review Period: We will review your request and respond within 10 business days. If your request is approved, the refund will be processed within 30 days of approval.

**5. Changes to Refund Policy:

• Policy Updates: Health Hub reserves the right to modify this Refund Policy at any time. Changes will be posted on our website, and the effective date will be updated accordingly. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us: If you have any questions or need further assistance regarding our Refund Policy, please contact us at: newphysics12@gmail.com